Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only. They are not a reliable way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with realistic expectations and maintain control over your gaming habits.
Remember: The house always has an edge. Only gamble with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state/territory) to participate in online gaming. If you are under the legal age, please do not use gaming services.
We take age verification seriously and comply with all Australian gambling regulations.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money lost
- Gambling for longer periods or with larger amounts than intended
- Hiding your gambling from family, friends, or partners
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, study, family, or social responsibilities
- Borrowing money or using credit to fund gambling
- Lying about the amount of time or money spent gaming
- Unable to reduce or stop gaming despite wanting to
- Using gaming to escape problems, stress, or negative feelings
- Experiencing financial difficulties due to gaming
If you recognize any of these signs in yourself or someone else, help is available.
Self-Help Tools & Limits
Most responsible gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount of money you're prepared to lose in a session
- Reality Checks: Receive notifications reminding you how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Session Time Limits: Set automatic log-off times to prevent excessive play
- Account Closure: Request permanent closure of your gaming accounts
Use these tools proactively to maintain healthy gaming habits.
Support Organizations & Resources
If you're struggling with problem gambling, support is available. The following organizations provide free, confidential help:
Australia
- Gambling Help Online — Free counselling and support service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free from landline or mobile)
United Kingdom
- GamCare — Support and counselling
www.gamcare.org.uk - GamStop — National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
Telephone counselling and resources available
If You Need Help
Don't hesitate to reach out. Problem gambling is a serious issue, but it is treatable. Speaking to someone confidentially is a positive step toward recovery.
Contact Gambling Help Online on 1800 858 858 (24/7, free call) or visit www.gamblinghelponline.org.au for immediate support.
You are not alone, and help is always available.